Changing the Administrator
Changing from Administrator to Teacher:
Note that changing the administrator will just change the email and name of the administrator account. Any existing groups, set work or word lists stay with the admin account and cannot be migrated to a teacher account. If required, the new administrator can create a new teacher account for the exiting administrator to start afresh.
Changing the administrator (where access to the existing admin account is still available)
WARNING: If the person who is going to become the new administrator already exists in Wordshark, either as an active teacher or within archived teachers, please see instructions further below, to permanently delete the teacher before attempting to amend the administrator details.To change the administrator to a new user:
- Sign in to Wordshark. If you are not the administrator, contact them and ask them to sign in and follow these instructions.
- Choose the option ‘Edit my Profile’
- On the ‘My Profile’ tab amend the name and e-mail accordingly.
- Click on 'Password - change'When changing the password, enter the current administrator password before entering a new, temporary password.
Change password
Keep a note of this password to give to the new administrator. They will then need to change the password in the same way to one of their own choosing
- Click on ‘Save’
- A green ‘Successfully updated profile’ will appear to the right.
- Click close to exit from the profile
- Sign out of the program. Do not forget to give the password to the new administrator.
If the new administrator is already an existing user (teacher)
It is necessary to ‘permanently delete’ the teacher account, associated with the new administrator's e-mail, in order to release this e-mail for re-use within the program. At the time of deleting you will be prompted where to transfer the teacher's students so these will not be lost.
NB: when ‘permanently’ deleting a teacher they will lose any word lists/courses they have created and will need to reset their user groups up. Any set work the teacher has set for pupils will be lost so it is advisable to print/save the individual student records first. When a teacher takes on the role of the administrator the administrator set up will not change, i.e. all teachers, pupils, groups, set work by the admin and admin word lists will pass to the new administrator. If you have already ‘archived’ the teacher account in question you will need to retrieve them from ‘Archived teachers’ in order to permanently delete them.
If you do not wish to lose the current teacher's set up then you can use an alternative e-mail for the new administrator or use the 'Edit My Profile' to change the e-mail for the current teacher account. This will free up the existing e-mail to take over the administrator account. Once you have amended the teacher e-mail follow instructions at the very top of this section under the heading: 'To change the administrator'. If this solution is not possible please contact online@wordshark.co.uk for more advice. Please include the details of the teacher account.
To ‘permanently delete’ the teacher account:
- Sign in as the current Wordshark Online administrator
- Select ‘Groups & Users’ from the main top menu
- Select the ‘Manage Teachers’ tab
- Locate the teacher account in the list
- Select the blue arrow for ‘More’
- Choose the delete option
- You will receive a warning - change the option from ‘Archive’ to ‘Permanently delete’
- Any pupils they currently have assigned to them will need to be transferred to another teacher - Select a teacher from the drop-down options to transfer the pupils to. They can be reassigned if necessary.
- Click ‘Ok’ - a green ‘Teacher deleted permanently’ will appear above the buttons and the warning box will close.
Once the teacher account has been deleted the e-mail can be used for the new administrator. For this, follow instructions at the top of this section under the heading: 'To change the administrator'
Changing the administrator (where access to the existing account is not available)
In situations where the existing administrator is no longer a staff member and has not shared their login details, please contact online@wordshark.co.uk with the following information for more advice:
- The name of the person taking over the administrator role
- The e-mail address of the person taking over
- Whether they already have a teacher account in the program using the same e-mail
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