Forgotten Password - Administrator/Teacher

To reset your password if you are an administrator or teacher

• Go to the sign in page for your school
  
• At the sign in screen, instead of entering any details click on ‘password’ under the sign in box
  

• You will be prompted ‘You are in the right place if you’ve forgotten your password’. 
  

• Enter your e-mail address and press ‘Go’.
  
• You will receive confirmation that an e-mail has been sent:
  

• Locate the “Password Reset Link” e-mail – remember to check in Junk/Spam
  
• Click on the link in the e-mail
  
• You will be taken to a reset password page:
  

• Enter a new password into the top box
  
• Type it into the second box to check they match then click ‘Go’
  
• You will be prompted to sign in again
  

NB: If you are resetting the password without having used the one-time password sent in your welcome e-mail then the first password you enter will be treated as the one-time password. You will be prompted to change the password again when you first log in.

• Related Articles

• For administrators: logging in (username and password)

  Where can I find my username and password? When you signed up to use Wordshark for the first time, you will have received an email from Wordshark that includes your unique school URL link, your username (your email), and a temporary password. When ...

• For teachers: logging in (username and password)

  Where can I find my login details? (username and password) If the Wordshark 'administrator’ in your school/organisation has set you up as a ‘teacher’ user then you will receive an invitation email (via Wordshark) that includes a link (your Wordshark ...

• Changing the Administrator

  Changing from Administrator to Teacher: Note that changing the administrator will just change the email and name of the administrator account. Any existing groups, set work or word lists stay with the admin account and cannot be migrated to a teacher ...

• ADMINISTRATOR Start-up guide

  Step 1: Log in to Wordshark Online Click on the link provided in your email or copy and paste the unique URL into a web browser – Google Chrome is recommended. Enter your username (your email address) Use the ‘one time’ password provided in your ...

• TEACHER Start-up guide

  Step 1: Log in to Wordshark Online Click on the link provided in your email or copy and paste the unique URL into a web browser – Google Chrome is recommended. Enter your email as your username - as shown in the email. Once you have changed your ...