When entering user details keeps returning to login page
This can happen for
a variety of reasons:
- Chrome: on first use, or after clearing cache, the enter button on
the keyboard isn’t accepted. You need to use the ‘Go’ button
- Internet Explorer: this is not compatible with Wordshark Online and
is not supported
- Internet Filters on the school network restricting access to the
program: add https://onwordshark.com/
as an allowed site
Related Articles
Error Messages: User Doesn't Exist / Password Incorrect
User Doesn't Exist A ' user doesn't exist' message will happen where the username/e-mail is not recognised for the school. This can happen because: the user details were entered incorrectly the user has been archived you are trying to access an ...
How to create a shortcut to the login page
Scroll down if you have an iPad or Android tablet Logging in You will need your unique school/tutor URL. It will look like this, including your school/tutor name near the end: https://onwordshark.com/NAME Copy your URL Open your browser – Chrome is ...
User roles & permissions
Administrator Teacher Student Liaise with Wordshark re the account -details of email address to be kept safe Only 1 per school address X X Edit school details and settings Yes X X Add / Edit Groups Yes Yes X Archive Groups Yes only your own ...
Where can I find my students' login details?
Sign into Wordshark Online as the Wordshark administrator/teacher account From the main top menu choose ‘Groups & Users’: From either the ‘Manage Groups’ or ‘Manage Students’ section choose the ‘Student Logins’ button: Choose your preferred option: ...
Sending student login details to parents/students so they can log in from home
This article explains how you email the login details to your students (via parents) in order for them to access Wordshark from home. Step 1. Download and copy the student login details From the main menu, select Groups and Users Lower right of the ...
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