When entering user details keeps returning to login page
This can happen for
a variety of reasons:
- Chrome: on first use, or after clearing cache, the enter button on
the keyboard isn’t accepted. You need to use the ‘Go’ button
- Internet Explorer: this is not compatible with Wordshark Online and
is not supported
- Internet Filters on the school network restricting access to the
program: add https://onwordshark.com/
as an allowed site
Related Articles
Error Messages: User Doesn't Exist / User Credentials Incorrect
User Doesn't Exist A ' user doesn't exist' message will happen where the username/e-mail is not recognised for the school. This can happen because: the user details were entered incorrectly the user has been archived you are trying to access an ...
User roles & permissions
Administrator Teacher Student Liaise with Wordshark re the account -details of email address to be kept safe Only 1 per school address X X Edit school details and settings Yes X X Add / Edit Groups Yes Yes X Archive Groups Yes only your own ...
How to create a shortcut to the login page
Scroll down if you have an iPad or Android tablet Logging in You will need your unique school/tutor URL. It will look like this, including your school/tutor name near the end: https://onwordshark.com/NAME Copy your URL Open your browser – Chrome is ...
Where can I find my students' login details?
Sign into Wordshark Online as the Wordshark administrator/teacher account From the main top menu choose ‘Groups & Users’: From either the ‘Manage Groups’ or ‘Manage Students’ section choose the ‘Student Logins’ button: Choose your preferred option: ...
How do students login to Wordshark?
Students can use Wordshark using Chrome (including Chromebooks), Edge, Firefox, and Safari. To make sure your computer and browser are ready to run Wordshark: Check Wordshark System Requirements Check your internet connectivity requirements ...
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