When entering user details keeps returning to login page

When entering user details keeps returning to login page

This can happen for a variety of reasons:

  • Chrome: on first use, or after clearing cache, the enter button on the keyboard isn’t accepted. You need to use the ‘Go’ button
  • Internet Explorer: this is not compatible with Wordshark Online and is not supported
  • Internet Filters on the school network restricting access to the program: add https://onwordshark.com/ as an allowed site
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    • User roles & permissions

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    • How to create a shortcut to the login page

      Scroll down if you have an iPad or Android tablet Logging in  You will need your unique school/tutor URL. It will look like this, including your school/tutor name near the end: https://onwordshark.com/NAME Copy your URL Open your browser – Chrome is ...
    • Where can I find my students' login details?

      Sign into Wordshark Online as the Wordshark administrator/teacher account From the main top menu choose ‘Groups & Users’: From either the ‘Manage Groups’ or ‘Manage Students’ section choose the ‘Student Logins’ button: Choose your preferred option: ...
    • How do students login to Wordshark?

      Students can use Wordshark using Chrome (including Chromebooks), Edge, Firefox, and Safari. To make sure your computer and browser are ready to run Wordshark: Check Wordshark System Requirements Check your internet connectivity requirements ...

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