Changing the Administrator

Changing the Administrator


A Wordshark Administrator role (profile) can be transferred to:
  1. a NEW User  -  (follow instructions below or contact White Space)
  1. an EXISTING (Teacher) User - possible options:
    1. delete existing (teacher) user to release email - choose if this profile is no longer required  (follow instructions below)
or
  1. switch current admin with existing teacher profile - choose this if existing teacher has ongoing set work and/or own lists that they wish to retain  (contact White Space)
WARNING: If the person who is going to become the new administrator already  exists in Wordshark, either as an active teacher or within archived teachers, see instructions below, to permanently delete the teacher before attempting to amend the administrator details.
If current Admin wishes to retain access via a Teacher profile:
Note that changing the administrator just changes the email and name of the administrator account.  Any existing groups, set work or word lists stay with the admin account and cannot be migrated to a teacher account. If required, the new administrator can create a new teacher account for the exiting administrator to start afresh OR request an 'admin/teacher switch'.

To change the administrator:

  1.  Sign in to Wordshark. If you are not the administrator, contact them and ask them to sign in and follow these instructions. 
  2. Choose the option ‘Edit my Profile’

  3. On the ‘My Profile’ tab amend the name and e-mail accordingly.

    Keep a note of this password to give to the new administrator. They will then need to change the password in the same way to one of their own choosing
  1. Click on ‘Save’
  2. A green ‘Successfully updated profile’ will appear to the right.
  3. Click close to exit from the profile
  4. Sign out of the program. Do not forget to give the password to the new administrator.

If the new administrator is already an existing (teacher) user

It is necessary to ‘permanently delete’ the teacher account, associated with the new administrator's e-mail, in order to release this e-mail for re-use within the program. At the time of deleting you will be prompted where to transfer the teacher's students so these will not be lost.

NB: when ‘permanently’ deleting a teacher they will lose any word lists/courses they have created. Any set work the teacher has set for pupils will be lost so it is advisable to print/save the individual student records first. When a teacher takes on the role of the administrator the administrator set up will not change, i.e. all teachers, pupils, groups, set work by the admin and admin word lists will pass to the new administrator.

If you have already ‘archived’ the teacher account in question you can select them in ‘Archived Teachers’ and choose 'Delete' to permanently delete them.


To ‘permanently delete’ the teacher account:

  1. Sign in as the current Wordshark Online administrator

  2. Select ‘Groups & Users’ from the main top menu
  3. Select the ‘Manage Teachers’ tab 
  4. Locate the teacher account in the list
  5. Select the blue arrow for ‘More’ 
  6. Choose the delete option 
  1. You will receive a warning - change the option from ‘Archive’ to ‘Permanently delete’


  2. Any pupils they currently have assigned to them will need to be transferred to another teacher - Select a teacher from the drop-down options to transfer the pupils to. They can be reassigned if necessary.
  3. Click ‘Ok’ - a green ‘Teacher deleted permanently’ will appear above the buttons and the warning box will close.


Once the teacher account has been deleted the e-mail can be used for the new administrator. For this, follow instructions at the very top of this article under the first heading: 'To change the administrator'


If the current administrator wishes to 'switch' profiles with an existing (teacher) user:

Please contact White Space requesting the switch and giving details of the member of staff (name & email) who is currently a teacher user and is to be the new administrator. 



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